Privacy Policy

  • Introduction
  • Information Collection
  • Purpose of Data Collection
  • Data Sharing
  • Data Storage and Retention
  • User Rights
  • Cookies and Tracking
  • International Data Transfers
  • Minors' Privacy
  • Policy Updates
  • Contact Information

Welcome to Celergate! Please read these Terms and Conditions ("Terms") carefully before using our platform.

By accessing or using Celergate, you agree to comply with and be bound by these Terms.

Introduction

At Celergate, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our services, ensuring transparency and compliance with global privacy standards. Celergate is operated by Celergate Limited, serving as the data controller. For any questions or concerns, please contact us at info@celergate.co.uk.

Information Collection

We collect various types of information to provide and improve our suite of financial services effectively.

    Personal Information:

  • Name, email address, phone number, and contact details.
  • Financial information such as bank account details and transaction data.
  • Identification documents where required for verification purposes.

    Non-Personal Information:

  • Device information, such as IP address, browser type, and operating system.
  • Usage data, including access times and pages visited.

    Data Sources:

  • Directly from users through account registration, forms, or correspondence.
  • Automatically through cookies and tracking technologies.
  • From third-party service providers for enhanced user verification and fraud prevention.

Purpose of Data Collection

  • To provide our financial services, including payouts, open banking, and identity verification.
  • To ensure compliance with legal and regulatory obligations.
  • To enhance user experience and improve our platform through analytics.
  • To communicate updates, respond to inquiries, and deliver customer support.

Data Sharing

    We only share your data when necessary and with trusted third parties:

  • Payment processors and financial institutions to facilitate transactions.
  • Identity verification providers to comply with anti-money laundering (AML) and fraud prevention laws.
  • Regulatory authorities or government agencies where required by law. We do not sell or rent your data to third parties.
  • We do not sell or rent your data to third parties.

Data Storage and Retention

  • To provide our financial services, including payouts, open banking, and identity verification.
  • To ensure compliance with legal and regulatory obligations.
  • To enhance user experience and improve our platform through analytics.
  • To communicate updates, respond to inquiries, and deliver customer support.

Security Measures

    Celergate implements robust measures to protect your data:

  • Data encryption during transmission and at rest.
  • Access controls to restrict unauthorized access to sensitive information.
  • Regular security audits and vulnerability assessments to ensure system integrity.

User Rights

    You have the following rights concerning your data:

  • Access: Request details of the personal data we hold about you.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request the deletion of your data where legally permissible.
  • Objection: Opt-out of certain data processing activities.
  • To exercise these rights, contact us at info@celergate.co.uk

Cookies and Tracking

    Celergate uses cookies and similar technologies to enhance your experience. Types of Cookies:

  • Essential Cookies: Necessary for the core functionality of our website.
  • Performance Cookies: Help us understand user behavior to improve the platform.
  • Functional Cookies: Store preferences for a personalized experience.
  • You can manage cookie preferences through your browser settings. However, disabling cookies may affect website functionality.

International Data Transfers

    If your data is transferred outside your country or region, we ensure adequate protection through:

  • Compliance with applicable data protection laws.
  • Agreements incorporating standard contractual clauses.

Minors' Privacy

Celergate's services are not intended for individuals under 18. We do not knowingly collect data from minors. If we become aware of such data, it will be promptly deleted.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or regulations. Significant changes will be communicated through email or notifications on our website. Please review this policy regularly.

Contact Information

    Email: info@celergate.co.uk

    By using Celergate's services, you agree to this Privacy Policy. Thank you for trusting us with your information.